KUALA LUMPUR: MALAYAN BANKING BHD (Maybank) is offering financial relief to its customers who are impacted by the ongoing coronavirus outbreak.
In a statement Tuesday, Maybank said the relief includes restructuring and rescheduling of financing, as well as moratorium on loan repayments for up to six months.
The bank said the financial relief would be open to both its business and SME customers as well as individuals affected by the current situation and would be assessed on a case-to-case basis.
“We do understand that this sudden turn of events arising from the virus outbreak have impacted some of our customers across various industries, and also individually,” group president & CEO Datuk Abdul Farid Alias said in the statement.
“As their financial partner, we would like to do our part and help relieve them from added distress during this difficult period, in line with our mission of humanising financial services.”
Farid said affected customers were welcome to contact their branch officers or relationship managers to discuss possible solutions to overcome any financial challenges they may be facing.
“Should the situation persist, the bank will consider the possibility of extending the moratorium and financial relief for a longer period,” he added.
Additionally, the group’s insurance arm Etiqa will provide hospitalisation coverage to its life insurance and family takaful policyholders that fall ill from the coronavirus.